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Terms of Service

Last updated: April 20, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the TradingMonitor.Pro platform, website, desktop client software, and related services (collectively, the "Service") operated by TradingMonitorPro LLP, a limited liability partnership registered in the United Kingdom ("Company", "we", "our", or "us").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Eligibility

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Description of Service

TradingMonitor.Pro is a signal forwarding platform that allows users to route signals from TradingView to trading terminals (NinjaTrader 8, MetaTrader 5) and messaging platforms (Telegram, Discord). The Service operates through a desktop client application that uses OCR (Optical Character Recognition) to detect signals on the user's screen.

Important: TradingMonitor.Pro is not a broker, exchange, investment advisor, or financial service provider. We provide infrastructure for signal forwarding only. We do not execute trades, provide financial advice, or manage funds on your behalf.

4. Account Registration

To use the Service, you must create an account by providing:

  • A valid email address
  • A secure password

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at info@tradingmonitor.pro if you suspect any unauthorized use of your account.

5. Subscription Plans and Billing

5.1 Plans

The Service offers the following subscription tiers:

  • Trial: 7 days, 1 signal/sec, 1000 signals/day, 50 AI requests/day, 3 devices, no Telegram or Discord
  • Beta: Internal plan assigned manually, no expiration, 10000 signals/day, 100 AI requests/day, 5 devices, Telegram and Discord enabled
  • Pro: Monthly billing, 1 signal/sec, 1000 signals/day, 100 AI requests/day, 5 devices, Telegram and Discord enabled
  • Business: Monthly billing, 20 signals/sec, unlimited signals/day, 500 AI requests/day, 10 devices, Telegram and Discord enabled

5.2 Payment Processing

All payments are processed securely through Stripe, Inc., a PCI-DSS Level 1 certified payment processor. We do not store your credit card information on our servers. By subscribing to a paid plan, you also agree to Stripe's Terms of Service.

5.3 Billing Cycle

Subscriptions are billed monthly in US Dollars (USD). Your subscription will automatically renew at the end of each billing cycle unless cancelled before the renewal date.

5.4 Trial Period

New users may be eligible for a 7-day Trial period. At the end of the Trial period, you will be prompted to select a paid plan. No charges are made during the Trial period.

6. Refund Policy

We offer a full refund within 7 days of payment for any subscription plan. For full details, please refer to our Refund Policy.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable laws
  • Attempt to reverse-engineer, decompile, or disassemble the desktop client software
  • Share your account credentials with third parties
  • Exceed the device limits defined by your subscription plan
  • Use the Service to transmit false or misleading trading signals
  • Attempt to circumvent any security measures, rate limits, or access restrictions
  • Use automated tools to access the Service beyond the provided desktop client
  • Resell or redistribute the Service without written authorization

8. Intellectual Property

All content, trademarks, logos, software, and intellectual property associated with the Service are owned by TradingMonitorPro LLP. You are granted a limited, non-exclusive, non-transferable license to use the Service and desktop client software for the duration of your subscription.

9. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Signal recognition (OCR) will be 100% accurate in all conditions
  • Trading results from signals forwarded through the Service will be profitable
  • The Service will be compatible with all hardware, software, or network configurations

10. Limitation of Liability

To the maximum extent permitted by applicable law, TradingMonitorPro LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Financial losses resulting from trading activities
  • Loss of profits, data, or business opportunities
  • Damages arising from missed, delayed, or incorrectly forwarded signals
  • Damages resulting from unauthorized access to your account

Our total liability under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

11. Trading Risk Disclaimer

Trading on financial markets involves significant risk of loss. Past performance does not guarantee future results. You should not trade with money you cannot afford to lose. TradingMonitor.Pro does not provide investment advice, trading signals, or financial recommendations. We facilitate signal forwarding infrastructure only. You are solely responsible for your trading decisions and their outcomes.

12. Termination

We may suspend or terminate your account at any time if you violate these Terms or engage in activity that we determine to be harmful to the Service or other users. You may cancel your subscription at any time from your account dashboard or by contacting info@tradingmonitor.pro.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a notice on our website. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about these Terms, please contact us:

  • Company: TradingMonitorPro LLP
  • Email: info@tradingmonitor.pro
  • Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom