TradingMonitorPro LLP ("Company", "we", "us", or "our"), a limited liability partnership registered in the United Kingdom, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (tradingmonitor.pro), desktop client software, and related services (collectively, the "Service").
This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
The data controller for the purposes of applicable data protection laws is:
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Account creation and management | Performance of contract (Art. 6(1)(b)) |
| Processing payments and subscriptions | Performance of contract (Art. 6(1)(b)) |
| Enforcing plan limits (devices, signals, AI requests, messaging availability) | Performance of contract (Art. 6(1)(b)) |
| Security and fraud prevention | Legitimate interest (Art. 6(1)(f)) |
| Responding to support inquiries | Legitimate interest (Art. 6(1)(f)) |
| Sending critical service notifications | Performance of contract (Art. 6(1)(b)) |
Payment processing is handled by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. When you make a payment, your payment card details are transmitted directly to Stripe and are not stored on our servers. We receive from Stripe:
For more information, please review Stripe's Privacy Policy.
We do not sell your personal data. We share data only with:
We do not share your data with advertisers, data brokers, or other third parties.
Under UK GDPR, you have the following rights:
To exercise any of these rights, contact us at info@tradingmonitor.pro. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority: ico.org.uk.
Our servers are located within the European Economic Area. Where data is transferred outside the UK/EEA (e.g., to Stripe in the USA), we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses (SCCs) and adequacy decisions.
We implement the following security measures:
This section serves as our Cookie Policy as defined by the UK Privacy and Electronic Communications Regulations (PECR) and the ePrivacy Directive.
Cookies are small text files stored on your device when you visit a website. They serve various purposes including maintaining sessions and remembering preferences.
We use only strictly necessary cookies. We do not use any analytics, advertising, or tracking cookies.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| tm_cookie_consent | Records your cookie consent preference | Strictly necessary (localStorage) | Persistent |
| Stripe cookies | Payment fraud prevention (set by Stripe during checkout) | Strictly necessary | Session / up to 2 years |
Since we only use strictly necessary cookies, they do not require your consent under PECR. However, we provide a cookie consent banner as a courtesy. You can also manage cookies through your browser settings.
The Service is not directed at persons under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a person under 18, we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered users. The "Last updated" date at the top of this page indicates when the policy was last revised.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact: